Last updated: [09/14/2026]

Accretion PDR LLC (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information you provide directly

• Name

• Phone number

• Email address

• Physical address

• Vehicle information (make, model, year, VIN, damage details)

• Photos of your vehicle or damage

• Insurance information related to your claim

• Any other information you choose to provide in forms, emails, calls, or messages

1.2 Automatically collected information
When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages you visit and time spent on them

• Referring website or link

• General location (city/region) based on IP

This information is typically collected using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Provide and manage our paintless dent repair and hail repair services

• Create and send estimates, invoices, and receipts

• Communicate with you about appointments, repairs, and updates

• Help you with insurance claims related to your repair

• Respond to your questions and customer service requests

• Improve our website, services, and customer experience

• Send you marketing messages or promotions (where permitted by law and your preferences)

• Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Help the site function properly

• Remember your preferences

• Analyze how visitors use our site

• Improve performance and user experience

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work properly.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers and vendors who help us operate our business (for example: website hosting, email services, payment processors, scheduling tools, or customer management tools)

• Insurance companies and adjusters when you ask us to assist with your claim

• Professional advisors (such as lawyers, accountants, or auditors) when needed

• Authorities or other parties when required by law, to respond to legal requests, or to protect our rights, property, or safety

These third parties are only allowed to use your information as needed to perform services for us or as required by law.

5. Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Data Retention

We keep your information for as long as necessary to:

• Provide our services

• Meet legal, tax, or accounting requirements

• Resolve disputes and enforce our agreements

When information is no longer needed, we will delete it or anonymize it where appropriate.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

• Accessing the personal information we hold about you

• Requesting corrections to inaccurate or incomplete information

• Requesting deletion of your information, subject to legal obligations

• Objecting to or restricting certain types of processing

• Opting out of marketing communications

To exercise these rights, contact us using the details in the Contact Us section below. We may need to verify your identity before responding.

You can also opt out of marketing emails by using the “unsubscribe” link in those emails.

8. Third‑Party Links

Our website may contain links to other websites or services that we do not control. We are not responsible for the privacy practices of those third parties.

We encourage you to review the privacy policies of any third‑party sites you visit.

9. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided us with personal information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page shows when it was last revised.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Accretion PDR LLC
+1(619)415-5571

accretionpdr@gmail.com